Komal Omer operates this store and website, including all related information, content, features, tools, products, and services to provide you with a seamless and curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver these Services efficiently.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding your personal data.
By using our Services, you agree to the practices described below.
Personal Information We Collect
“Personal information” refers to any data that identifies or can be linked to you. This may include:
- Contact Details: Name, address, shipping/billing address, phone number, email
- Financial Information: Payment details, transaction records, billing data
- Account Information: Username, password, preferences
- Transaction Data: Purchases, returns, wishlist items, browsing activity
- Customer Support Data: Messages, inquiries, feedback
- Device Information: IP address, browser type, device identifiers
- Usage Data: Interaction with our website and services
How We Collect Information
We collect your data through:
- Direct interactions (orders, account creation, communication)
- Automated technologies (cookies, browsing data)
- Service providers (e.g., payment processors, logistics)
- Third-party partners
How We Use Your Information
We use your personal information to:
- Provide Services: Process orders, payments, deliveries, and returns
- Enhance Experience: Personalize your shopping journey
- Marketing & Promotions: Send offers, updates, and advertisements
- Security: Prevent fraud and ensure safe transactions
- Customer Support: Respond to inquiries and maintain communication
- Legal Compliance: Meet regulatory and legal requirements
Sharing of Personal Information
We may share your information with:
- Shopify and service providers (payments, shipping, analytics)
- Marketing and advertising partners
- Legal authorities when required
- Business partners in case of mergers or restructuring
Shopify Integration
Our Services are hosted on Shopify. Your data may be processed by Shopify to support and improve functionality, including personalized experiences across multiple stores.
For more details, please review Shopify’s Privacy Policy.
Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect data from minors. Parents or guardians may contact us to request deletion of such data.
Data Security & Retention
We implement reasonable security measures; however, no system is completely secure. We retain your data only as long as necessary for operational, legal, or business purposes.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Request data transfer
- Opt out of marketing communications
You can exercise these rights by contacting us directly.
Complaints
If you have concerns about how your data is handled, please contact us. You may also lodge complaints with your local data protection authority.
International Data Transfers
Your data may be stored or processed outside your country. We ensure appropriate safeguards are in place where required.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Terms of Service
Overview
Welcome to Komal Omer. The terms “we”, “us” and “our” refer to Komal Omer. We operate this store and website, including all related content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify.
These Terms of Service (“Terms”) outline your rights and responsibilities when using our Services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please refrain from using our Services.
Section 1 – Access and Account
By using our Services, you confirm that you are of legal age in your jurisdiction or have permission to use the Services under supervision.
You agree to provide accurate, current, and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account details and for all activities under your account. Accounts may not be transferred or shared.
Section 2 – Our Products
We strive to display our products as accurately as possible. However, variations in color, texture, or appearance may occur due to screen settings or lighting.
We do not guarantee that products will appear exactly as shown. Product descriptions and availability may change without prior notice, and we reserve the right to discontinue items or limit quantities.
Section 3 – Orders
Placing an order constitutes an offer to purchase. Komal Omer reserves the right to accept or decline any order at its discretion.
Orders are only confirmed once payment has been processed and accepted. Cancellation requests may not be accommodated once an order is confirmed.
If an order is declined, modified, or canceled, we will attempt to notify you using the provided contact details.
All purchases are subject to our Refund Policy.
Section 4 – Prices and Billing
Prices and promotions may change without prior notice. The price charged will be the one displayed at checkout.
Prices may exclude taxes, shipping, or additional charges unless stated otherwise. You agree to provide accurate billing and payment details and authorize us to charge your selected payment method.
Section 5 – Shipping and Delivery
Delivery timelines are estimates and not guaranteed. Komal Omer is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
Once the order is handed over to the shipping carrier, responsibility and risk transfer to the customer.
Section 6 – Intellectual Property
All content on our website—including text, images, graphics, logos, and designs—is the property of Komal Omer or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
Section 7 – Optional Tools
We may provide access to third-party tools which we do not control or monitor. These tools are provided “as is” without warranties.
Your use of such tools is at your own risk and subject to the third-party’s terms.
Section 8 – Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, policies, or practices. Accessing such websites is at your own risk.
Section 9 – Relationship with Shopify
Our store is powered by Shopify; however, all purchases are made directly with Komal Omer.
Shopify is not responsible for any transactions, products, or services purchased through our store. By using our Services, you agree to release Shopify from any related claims or liabilities.
Section 10 – Limitation of Liability
We do not guarantee uninterrupted or error-free access to our Services. To the fullest extent permitted by law, Komal Omer shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services or products.
Section 11 – Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the Services constitutes acceptance of those changes.